Business Development Manager will be responsible for identifying new business opportunities, building strategic partnerships, and driving growth initiatives to meet and exceed sales targets. This role actively participates in customer, commercial, driving new value and growth for RAK Ports. The primary objective is to enhance commercial relationships, strategies, products and bolster the overall financial well-being of the organization through meticulous customer service, analysis and collaborative efforts.

Key Responsibilities 

• Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
• Analyse market data to develop strategic insights and identify key areas for business expansion.
• Develop and execute comprehensive business development strategies to achieve sales targets and business objectives.
• Identify and prioritize target markets, industries, and geographic regions for expansion.
• Cultivate and maintain strong relationships with existing clients to foster loyalty and maximize revenue opportunities.
• Identify and engage with new clients through networking, cold calling, and relationship-building activities.
• Prepare persuasive proposals, presentations, and pitches to effectively communicate our value proposition to potential clients.
• Collaborate with internal teams to tailor solutions that meet the specific needs and requirements of clients.
• Identify and evaluate potential strategic partnerships, alliances, and collaborations to enhance our market reach and capabilities.
• Negotiate partnership agreements and contracts to ensure mutually beneficial outcomes.
• Monitor sales performance metrics, track progress against targets, and analyse sales data to identify trends and opportunities.
• Prepare regular reports and presentations for management outlining sales forecasts, pipeline activity, and performance metrics.
• Salesforce integration
• Collaborate closely with cross-functional teams, including Sales, Marketing, Product Development, and Operations, to align business development efforts with company goals and objectives.
• Provide support and guidance to colleagues to enhance overall team effectiveness.
• Perform thorough analysis of commercial data, performance metrics, and market trends to provide insightful inputs for strategic decision-making.
• Ability to structure and arrange PowerPoint presentations and Board packs for CCO and CEO
• Collaborate in the budgeting process, offering analysis and insights to align budgets with operations, commercial, hr, and finance.
• Support in forecasting methodologies, ensuring accuracy and alignment with financial targets.
• Collaborate closely with the CCO & CEO to assess opportunities, evaluate products, and analyse market and industry trends, utilizing data and reports for informed decision-making within the commercial department.
• Engage with the finance to design & model, cost management, and efficiency analysis to optimize resource allocation and enhance performance.
• Assist the CCO presenting outcomes of commercial analysis to stakeholders, fostering informed decision-making and strategic initiatives.
• Win Customers
• Drive product growth to win new business.
• Build out the commercial offering for RAK Ports.
• Collaborate cross-functionally with different departments to drive commercial outcomes.
• Communicate Commercial insights effectively to stakeholders, enabling informed decision-making.
• Ensure the accuracy and integrity of data and compliance with regulatory standards
• Proactively seek opportunities for process improvement in commercial development and reporting methodologies
• Stay updated on industry trends and best practices in commercial space to enhance departmental efficiency and ensure we’re engaged and working with our customers on trends
• Maintain a big picture view of RAK Ports vision, mission and values and prioritise the promotion of the group’s goals and organisational needs

Qualifications, Experience and Skills

• Bachelor’s degree in business or similar field
• 10 years of experience in Business development Management, in the Ports, Bulk and Shipping industry.
• Sound customer base with strong industry connections.
• Proficient in spreadsheets, databases, power-point, MS Office and financial software applications
• Strong analytical skills, attention to detail, and ability to work with complex data sets

Core Competencies

• Communication and Transparency
• Customer Focused Results
• Accountability
• Solution Provider and Problem Solver
• Operational Efficiency
• Collaboration
• Strategic Perspective
• People Management
• Ability to lead and guide

Technical Competencies

• Commercial development
• Product development
• Forecasting and Financial reporting
• PowerPoint design and development
• Sales, customer, and Industry background