Feedback Form

How would you describe the quality of customer support you experienced during your most recent contact with RAK Ports ?

Very Satisfied
Satisfied
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Dissatisfied
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How do you rate our response to your enquiries ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
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How do you rate gate pass/pass approval procedures ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

How do you rate our response to your complaints ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
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How do you rate processing and following up of your enquiries ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

How do you rate protection and safeguarding of your cargo service ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
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How do you rate marine/cargo delivery & handling services ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
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Quality of delivered service compared with the required specification ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

How do you rate our accounting procedures ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

How would you rate our safety procedures ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

How would you rate the overall service provided ?

Very Satisfied
Satisfied
OK
Dissatisfied
Very Dissatisfied
N/A

Your Comments/suggestions for improvement. Please feel free to write any comments or remarks concerning our service.

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